Email notification for customers

Hi there - I was wondering if users with Customer access receive email notifications if they’re tagged in activity feeds? If not, is it possible to send them push notification emails using a workaround? Thanks!

Hi @Lisa_Kim

This is not possible at the moment, @mention is only currently for admins and workspace users.

We will be adding in email notifications for customer access in the future. If you want to check out our changelog, all updates will be on there.